The state-of-the-art Fraud Management
solution provides a complete, active, real-time fraud detection and management
solution for wireline, mobile and IP-based communications service providers.
The Fraud Management solution detects all
types of fraud (calling card, subscription, call volume and duration, PBX, PRS,
DTMF, bypass, callback, velocity and more) with the ability to interface,
collect, and correlate data from a limitless number of diverse data sources.
Without an active fraud management system and
the right security tools, it is not unusual for a telecom provider’s fraud
losses to exceed 3% of revenue, with associated damage to customer and business
partner relationships and confidence. The Fraud Management solution successfully
tackles the financial losses and customer problems with an effective array of
user-friendly, sophisticated tools designed for rapid detection, management, and
eradication of fraudulent usage. The Fraud Management solution is capable of
supporting different fraud analysis procedures, parameters, database interfaces
and case management tools.
The Fraud Management solution uses an ad-hoc,
rules-based system that allows users to set intuitive language (ranging from
simple to complex) to monitor fraud conditions in the network. Through a
self-adjusting profiling engine, the system generates alerts to identify
abnormal behavior, which in turn may be indicative of fraud.
The Fraud Management solution architecture is
composed of four modules:
