Unified Messaging

Unified messaging is the integration of several different communications media, such that users will be able to retrieve and send voice, fax, and e-mail messages from a single interface, whether it be a wireline phone, wireless phone, PC, or Internet-enabled PC.

Today’s business professionals are inundated with voice, fax and e-mail messages. As a result, they often spend a substantial amount of their time managing, rather than using, information.

Orbita’s Unified Messaging solutions allow users to access and manage all of their messages through one inbox, whether they are in the office or on the road. Users can retrieve voice, e-mail and fax messages from their computer or from any telephone in the world. According to time and motion studies, the average amount of time spent on managing messages while in the office is cut in half when using a solid, proven Unified Messaging system. Our systems allow business travelers to spend a fraction of the usual time needed to manage messages — with far less hassle than calling an answering service, downloading e-mail to a laptop, and connecting with a co-worker back in the office to forward faxes.

Unified Messaging provides access to all messages—voice, fax and e-mail—in one inbox, and makes them accessible from the telephone, mobile phone, computer or Internet. In today's fiercely competitive business environment, fast, dependable messaging is essential. Your organization's team members don't have to be in the office to get a fax, or logged on to a computer to access their e-mail; all of their messages-voice, fax and e-mail - are available via the telephone, wireless device, or computer, anytime they need them. Our systems result in immediate productivity increases and Return On Investment (ROI) at the office. With all three message types displayed together on the desktop computer, message retrieval is fast and prioritizing is easy.

Contact Orbita for an analysis of your unified messaging requirements.