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Quality of Service (QoS) Management solutions
allow carriers and enterprises to test and monitor QoS parameters in real-time
to meet Service Level Agreements.
Features
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Monitor QoS end-to-end. |
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Measure voice, data, fax and Voice over
Packet networks. |
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Test services, such as: calling cards,
dial-up Internet services, store and forward systems, VRU systems and
operator-assisted calls. |
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Configurable parameters to meet your
specific QoS monitoring needs based on geography, carrier or time-of-day
measurements. |
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Monitor competitors QoS to obtain
comparison data. |
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Historical trend analysis. |
Benefits
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Improve end-to-end QoS and customer
satisfaction. |
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Reduce customer churn. |
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Reduce cost of SLA penalties. |
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Assure compliance to Service Level
Agreements. |
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Reduce operating expenses associated with
testing and problem solving. |
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Gain competitive advantage. |
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