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Reporting

For strategic decisions, as well as day-to-day operations:  standard, customizable "what-ifs" and reports. 

Business, service and accounting reports touch upon each aspect of customer care, rate configuration, financial, forecasted and performance data assimilation and presentation. The reporting system offers a selection of intelligent options delivered through: SQL based queries that are at once detailed and complex, yet intuitive for the user. These reports have proven fundamental to effectively manage the business, beyond back office operations. Sample reports are:

 

 

·  CDR Without Account Number

·  Invoice List Report

·  Pending Services Report

·  Customer Analysis Report

·  Service Analysis Report

·  Cashier Activity Report

·  Adjustment Payable Report

·  Bulk Mail Report

·  Bank Deposits Report

·  Daily Credit Card Deposits

·  Customer Activation Report

·  Billing Cycle Report

·  Customer Cancellation Report

·  Tax Traced by Payment

·  Adjustment Receivable Report 

·     Tax Summary by Billing cycle

·     Customer Care Report

·     Agent's Commission Report

·     Daily Customer Activation Report

·     Daily Bank Deposit Report

·     Customer Account Cancellation Report

·     Declined Credit Card Report

·     Invoice Summary Report

·     Aged Account Receivable Report

·     Pending Service Report

·     Product List

·     Service Analysis Report

·     DCR Report (Revenue Assurance)

·     Call Center Activity Reports

 

 

 

 

 

 

 

 

 

 

 

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Last modified: 01/28/04